Surf Life Saving New Zealand is proud to provide our members with next generation learning at their fingertips. Our online learning brings training into your home with flexibility, learning that is self-directed and convenient. Take control of your own learning and free up more time to spend learning your practical skills at the beach.
We are offering the opportunity for your members to complete their Surf Lifeguard Award (SLA), Patrol Support (PS), IRB Drivers (IRBD) and Rescue Water Craft (RWC) theory refreshers online. You can also complete your IRB Crewperson pre learning module, Surf Official Level 1 pre learning and more. Each year we have been working hard to fix system issues and come up with a number of systems and process changes that we hope will make the experience smoother and more user-friendly for everyone.
While we are gradually migrating much of our member education experiences into an online learning environment, we are still being thorough in our testing and giving careful consideration to what we roll out, and when.
If you have any questions or would like more information, please email member.education@surflifesaving.org.nz.
If you wish to provide feedback on any of the SLSNZ online learning, please click here to complete the feedback form.
User Guides
- User Guide for Club Admins - Exporting SLSNZ Member Portal Information
- User Guide: How to login
- Learner User Guide: How to enrol into training
- Learner User Guide: How to access and complete training
- Learner User Guide: How to book into a training event
- Admin & Assessor User Guide: Switching between your accounts
- Admin & Assessor User Guide: Event calendar and event admin
- Admin & Assessor User Guide: How to create, edit, delete or clone an event
- Assessor User Guide: How to download and log into the Assessor App
- Admin User Guide: Managing participants
- Admin User Guide: Administrator reports
Video Guides
How to Login:
Change Password:
Setting up LMS Admins:
LMS - The Why:
How to update your personal details:
Changing a member password as an Admin:
How to download the Assessor App:
Frequently Asked Questions
- What if I don't know my SLSNZ Membership Number? Contact your club administrator.
- What if I don't receive the email to reset my password? Your email address might be wrong in the database - watch the “how to change your password” video above.
- What if I've logged into the etrainu Learning Management System (LMS) and there are no courses displaying in my “My Training”? You may have not been enrolled in the course - email either Member Education or your Regional staff member.
- What if I've failed the course twice and now can't try again? Contact your club instructor to arrange to go through the test with them.
- What if I want to do my refresher at a club that isn't my primary club? That's fine – follow the “how to book into a training event” guidance document above as you can book into any club’s refresher events.
- For which courses do we create ‘events’ for in the LMS? Who are the assessors that can be added to the event to sign of those events/course assessments
Each of the following courses require an event for either a practical assessment or face to face training session:
- Surf Lifeguard Award (SLA) Refresher
- Patrol Support (PS) Refresher
- IRB Driver Refresher
- Surf Official Level 2 course
- Surf First Aid Module
- Surf First Aid Module Refresher
Each of the events for the above courses can be assessed (in the LMS) by members who hold the following awards in the CRM:
- Surf Lifeguard Award (SLA) Refresher
- “Instructor Award - Surf Lifeguard” AND this is current and refreshed.
- “Examiner Award - Surf Lifeguard” AND this is current and refreshed.
- “Endorsed Refresher Assessor – Surf Lifeguard” Award and this is not expired.
- Patrol Support (PS) Refresher
- “Instructor Award - Surf Lifeguard” AND this is current and refreshed.
- “Examiner Award - Surf Lifeguard” AND this is current and refreshed.
- “Endorsed Refresher Assessor – Surf Lifeguard” Award and this is not expired.
- IRB Driver Refresher
- “Instructor Award - IRB” AND this is current and refreshed.
- “Examiner Award - IRB” AND this is current and refreshed.
- “Endorsed Refresher Assessor – IRB” Award and this is not expired.
- Surf Official Level 2 course
- “Facilitator Award - Surf Official 2”
- Surf First Aid Module
- “Surf First Aid Module Assessor” Award AND this is current and refreshed.
- Surf First Aid Module Refresher
- “Surf First Aid Module Assessor” Award AND this is current and refreshed.
Need access to the SLSNZ Member Portal? Email the SLSNZ Database Team for your username and password.