This section contains information for club database
administrators who have been assigned their own access login and
password for the SLS PAM (Patrols and Memberships) database.
What is PAM?
PAM is a central database for all Surf Life Saving
clubs in New Zealand. It is used to log details of members (contact
details, awards, memberships etc) and patrols and
incidents. PAM holds this information securely, and the data
gives us an understanding of trends across the whole organisation.
All clubs must log their members, patrols and incidents onto PAM.
The database has two components - the CRM and the Member
CRM User Guide
(PDF) - last updated May 2017.
Access the CRM here - https://crm.surflifesaving.org.nz
Member Portal User
Guide (PDF) - last updated July 2018.
Access the Member Portal
here - https://webportal.surflifesaving.org.nz.
Logging In - info for club admins and members
Club - how to amend your club details and
view/add club roles
Members - information on your members and
how to view and edit their contact information
Memberships - information
on memberships and how to roll your memberships over to the current
- how to create families within your club, remove members, and
utilise the family subscription record
- action the new membership applications into your club
- action the transfers in and out of your club
- how to view your club awards and how to create a new award
- how to enter your incident details
Teams - set your patrol teams up, elect the members and the
dates that the team will patrol on.
(set up) - enter your patrol captains report forms in the
(editing) - enter your patrol captains report forms into
patrols which have already been created.
Course Booking System:
Booking System User Guide (PDF) - last updated August
administrators with questions about PAM should email firstname.lastname@example.org