National Standard Operating Procedures

The 'Patrol Operations Manual (POM)' has been replaced by National Standard Operating Procedures (NSOPs) and Club/Service Operating Procedures (CSOPs) as of the 2020/2021 season.

Attention to the NSOPs and CSOPs should ensure that all volunteer and/or paid roles are informed of all operational expectations. The procedures are written in compliance with relevant government legislation and regulations.

National Standard Operating Procedures (NSOPs)

NSOPs set out minimum standards to safely undertake SLS Operations. These procedures are to be achieved by all clubs. It is important that every club and key individuals within clubs i.e. patrol captains, deputy patrol captains, coaches and other personnel responsible for managing and/or leading others, read, understand and follow the NSOPs at all times.

Club/Service Standard Operating Procedures (CSOPs)

CSOPs provide important club specific information, and procedures that are unique to the club building, environment and scope of operations. CSOPs are an extension of the NSOPs and detail further localised procedural information set out by the club.  Every lifeguard, member or volunteer undertaking club duties e.g. driving an ATV, filing a fuel bladder, should be familiar with the content of the CSOPs for the duty they are undertaking. CSOPs can be found in the club’s operations toolbox or in the club patrol tower.

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Below is the ‘Document Library’ that contains all current NSOPs, please note they are electronically controlled documents and the most current version is always here. You can either download the complete NSOP Booklet or individual NSOPs as required below.  Click below for the full NSOP Manual.

National Standard Operating Procedures - Oct 2020

Lifeguard with Rescue Tube_Action Shot


Methoxyflurane is a prescription medication given under SLSNZ Medical Directors standing order, meaning that careful documentation is not only best practice, it is a legal requirement. 

As such, we require appropriately qualified Surf Lifeguards and Patrol Support Members who may need to administer Methoxyflurane while on duty as a Surf Lifeguard to complete an annual application. 

Key Links:

SLSNZ Methoxyflurane Policy
SLSNZ Methoxyflurane NSOP
SLSNZ Club Order Form
SLSNZ Club Record of Use Form
Member Authorisation Request