Emergency & Incident Management

This section provides an overview of the steps required to safely and effectively manage serious incidents.

Pre-planned responses and training for potential incidents are likely to reduce risks and improve the safety and other outcomes for all those involved e.g. ‘missing competitor at sea’ during a surf sport event – refer pg. 36 of the Competition Safety Manual V3. Clubs are encouraged to consider the likely emergency responses that they may encounter and develop effective emergency response plans and training to optimise their response.

Step 1. Identify and assess the incident

  • Promptly gather relevant incident information, e.g. position, problem, people, progress.
  • Consider the potential response/s.
  • Assess the hazards and risks of harm to people and apply effective control measures.
  • Inform and seek out support from other agencies/personnel as required e.g. Emergency Callout Squad (ECOS), Police and Ambulance etc.

Step 2. Respond to the incident

  • Confirm and implement an appropriate response, ensuring compliance to the Club’s POM and SLSNZ policies and procedures, including risk assessment information.
  • Allocate tasks appropriate to the skills, qualifications, experience and competency of the available personnel.
  • Monitor the response for hazards, risks, and performance and be prepared to adapt, modify or upscale the response if needed and as resources allow.
  • Maintain effective communication with all affected personnel.

Step 3. Conclude operation and administer post incident activities

  • Clean, repair, store and replenish equipment.
  • Undertake an incident debriefing with club or regional support personnel present.
  • Prepare and submit post incident reports to the club, SLSNZ and other agencies as required. Refer to the SLSNZ Incident and Injury Notification Flow Chart for more information.
  • Welfare of team members is monitored and appropriate action taken.

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