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Patrols and Memberships (PAM) database

This section contains information for club database administrators who have been assigned their own access login and password for the SLS PAM (Patrols and Memberships) database.

What is PAM?

PAM is a central database for all Surf Life Saving clubs in New Zealand. It is used to log details of members (contact details, awards, memberships etc) and patrols and incidents. PAM holds this information securely, and the data gives us an understanding of trends across the whole organisation. All clubs must log their members, patrols and incidents onto PAM.

New SLSNZ Patrols and Memberships Database

In July 2015, Surf Life Saving New Zealand's new PAM database went live, replacing the current system. For more information contact Georgia McLaren | Website and Database Administrator | georgia.mclaren@surflifesaving.org.nz

Web Links:

  • Web Portal - access the Portal (club administrator and member lounge)
  • CRM - access to the CRM (club administrator only)

PAM Newsletters:

CRM User Guide:

CRM User Guide (v3) - updated May 2017 (pdf, 3MB) 

Course Booking System:

In August 2017 we released our new course booking system. This system is connected to the CRM database and can be accessed by club administrators via the SLSNZ Member Portal.

Course Booking System User Guide (pdf, 250kb)

Portal User Guides:

Logging In 
 Portal Navigation 
My Profile 
Clubs 
 My Club 
 Club - how to amend your club details and view/add club roles
 Members - information on your members and how to view and edit their contact information
 Memberships - information on memberships and how to roll your memberships over to the current season
 Families - how to create families within your club, remove members, and utilise the family subscription record
Applications - action the new membership applications into your club
Transfers - action the transfers in and out of your club
Awards - how to view your club awards and how to create a new award recipient
 Incidents - how to enter your incident details
Patrol Teams - set your patrol teams up, elect the members and the dates that the team will patrol on.
Patrols - enter your patrol captains report forms in the Patrols section.

Any administrators with questions about PAM should email database@surflifesaving.org.nz .